Case Studies – willhavebeen – the sandbox of Thomas W Carroll

Every project is unique

A seasoned leader understands that no one-size-fits-all approach can address every need, so flexibility is vital when adapting the process to align with specific outcomes, team dynamics, or timelines.

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While these case studies provide a solid overview of my work, experiencing the narratives firsthand truly brings them to life.

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Flexible Payment Solutions

Invoicing was hindered by outdated systems and thinking, resulting in delayed payments and inefficiencies in managing cash flow. We changed it to be a flexible, intuitive model that aligns with modern business operations leading to boosts in user satisfaction and conversion rates.

Small Business Merchant Platform

The fragmented PayPal Merchant Platform hindered growth. We redesigned it with a unified, scalable architecture and tailored onboarding, enhancing user engagement and accessibility for businesses of all sizes.

Realtor Redesign and Rebrand

The redesign of Realtor.com modernized its interface and functionality, significantly boosting user engagement and competitiveness in the real estate market, while enhancing operational efficiency and brand perception.

Collaboratr

Homebuyers and realtors needed a way to bridge personalized insights with real estate inventory and neighborhood criteria effectively. Collaboratr was designed to merge buyer preferences with realtor insights, using machine learning to create a dynamic match between desired neighborhood qualities and available listings.

Disrupting Payroll

Intuit's outdated payroll system was revamped with a mobile-first design and smart features, significantly improving user engagement, operational efficiency, and aligning closely with business goals.